NYC Schools Account (NYCSA) Portal

The new NYC Schools Account (NYCSA) Portal will allow you to:

• See your students grades, test scores and more in My Student
• Take classes in Parent University
• Report bullying
• Access forms for your child
• Reset your child's DOE account password
• Access SupportHub

PARENTS: To get access to your NYCSA account, submit this form. 

You can request a first time creation code or a password reset.

Students need to access their grades through TeachhubOpens in a new browser tab and Parents will access grades through NYCSAOpens in a new browser tab.

Family access to DOE Grades - 

https://www.schools.nyc.gov/learning/student-journey/nyc-schools-account#jump-to-heading-9Opens in a new browser tab

Student access to DOE Grades  - 

https://www.schools.nyc.gov/learning/student-journey/nyc-schools-account#jump-to-heading-10

Resetting Student Passwords

How to Reset Your Child’s Password in NYCSA

You can reset your student password easily by following these instructions:

1. Click on Settings.
2. Click on Student Password.
3. Select the child whose password you want to update.
4. Enter a new password. Your password must:
   • Contain between 8–32 characters.
   • Contain at least one number (0–9).
   • Contain at least one lowercase letter (a–z).
   • Contain at least one uppercase letter (A–Z).
5. Retype the new password.
6. Click on Save.
7. That’s it! Your password has been reset.